Are all veto cleaning products vegan?

Yes. All cleaning products are vegan & handmade. We source our ingredients from local suppliers. 

Frequently 
Asked
Questions

Are veto cleaning products septic safe or grey water safe?

Yes! Thanks to the natural, vegan ingredients, all veto cleaning products are septic safe & grey water safe. Ideal for farms

Can I use veto cleaning products to clean baby clothes or toys?

Yes! veto cleaning products are ideal for those with sensitive skin - especially the most sensitive. The best way is to use veto products in conjunction with each other to find your best cleaning combinations.

How long does my order take to ship?

Your order will be dispatched within 3-5 business days of payment being received. Your order will arrive in either a compostable shipping bag or reused cardboard box. 

Delivery is not available to rural addresses. We will contact you about confirm a better address to ship to

We ship using reputable couriers with strict delivery policies and schedules. Unfortunately things do go missing with couriers. Should this happen with your order, email us veto.zerowaste@gmail.com with your order number and we will immediately investigate. 

Do you offer international shipping?

At this moment, we can only ship as far as Australia as the pressurisation can cause our paper bags to rip which leads to spillages. Flat rate of $35.00NZD  

What is your return policy?

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.

In the unlikely chance you are not satisfied with a product, please get in touch with us within 7 days of receiving the product and return the unopened and unused product to us so that we may endeavour to understand and rectify the problem.

 

We cannot control how couriers handle each package so damaged caused to the product is out of our control. However, if you have received the wrong item, notify us, we will give you our mailing address, send it back. We will send the correct replacement. Or you can keep it if you like :)

We will happily provide a replacement product to faulty item/s within 7 days of receiving the item back from you.

If what needs replacing is out of stock, we will present some alternatives or offer a refund for the item.

 

Contact veto.zerowaste@gmail.com