FREQUENTLY ASKED QUESTIONS
Free shipping over $100 - NZ only
We ship in 100% compostable bags or recycled cardboard boxes
Flat shipping rate of $10 due to weight of orders
Your order will be dispatched within 2 business days of payment being received.
We ship using reputable couriers with strict delivery policies and schedules. Unfortunately thing do go missing with couriers. Should this happen with your order, email us with your order number and we will immediately investigate.
At this moment, we can only ship as far as Australia as the pressurisation can cause our paper bags to rip which leads to spillages. Flat rate of $35.00NZD
Return & Exchange Policy
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.
In the unlikely chance you are not satisfied with a product, please get in touch with us within 7 days of receiving the product and return the unopened and unused product to us so that we may endeavour to understand and rectify the problem.
If you have received the wrong item, you can send it back and we will send the correct replacement. Or you can keep it
We will happily provide a replacement product to faulty item/s within 7 days of receiving the item back from you. Contact