How long does my order take to ship?

Frequently 
Asked
Questions

Your order will be dispatched within 3 business days of payment being received. Your order will arrive in either a compostable shipping bag or reused cardboard box. 

 

We ship using reputable couriers with strict delivery policies and schedules. Unfortunately thing do go missing with couriers. Should this happen with your order, email us veto.zerowaste@gmail.com with your order number and we will immediately investigate. 

Do you offer international shipping?

At this moment, we can only ship as far as Australia as the pressurisation can cause our paper bags to rip which leads to spillages. Flat rate of $35.00NZD  

What is your return policy?

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.

In the unlikely chance you are not satisfied with a product, please get in touch with us within 7 days of receiving the product and return the unopened and unused product to us so that we may endeavour to understand and rectify the problem.

If you have received the wrong item, you can send it back and we will send the correct replacement. Or you can keep it

We will happily provide a replacement product to faulty item/s within 7 days of receiving the item back from you. Contact veto.zerowaste@gmail.com